Customer Service Guarantee

At Cattyco, we are deeply committed to providing exceptional products that exceed your expectations. Our dedicated team works diligently six days a week to bring you unique and superior offerings that are bound to leave a lasting impression. We prioritize the use of cutting-edge printing technology to ensure the highest quality results. Furthermore, your security is of utmost importance to us, and we have implemented robust measures to ensure a seamless and secure online shopping experience.

We highly value your trust and continuously strive to enhance our offerings to meet your standards. With Cattyco, you can shop with confidence, knowing that excellence and customer satisfaction are our top priorities.

Each and every product available at Cattyco is meticulously crafted and exclusively designed by our team. We take great pride in manufacturing all our products in the USA, ensuring their unrivaled uniqueness and quality. With our straightforward and user-friendly ordering process, you can confidently browse and purchase products that resonate with your preferences.

Indulge in the delight of owning truly exceptional and one-of-a-kind items from Cattyco. Our unwavering commitment to excellence and dedication to providing a seamless shopping experience form the foundation of our service. Embrace the opportunity to express your individuality with our extraordinary range of products.

At Cattyco, we prioritize customer satisfaction by ensuring that our products are of the highest quality and shipped with precision and timeliness. However, if you find yourself dissatisfied with your purchase, we offer a flexible 30-day return and exchange policy.

Thank you for choosing Cattyco as your trusted shopping destination. Your satisfaction is our driving force, and we look forward to serving you with the utmost care and attention to detail.

Our 30-day return and exchange policy is designed to provide you with peace of mind and ensure your utmost satisfaction. You can take advantage of this policy if you encounter any of the following issues:

1. Product flaws: In the rare event that the item you receive has manufacturing defects or any flaws that affect its functionality or appearance, we are here to assist you.

2. Poor print quality: We hold ourselves to the highest standards of print quality. If the printed design or image on the product does not meet our stringent criteria, resulting in an unsatisfactory visual outcome, we will gladly address the issue.

3. Materially different from the presented image: We strive to accurately showcase our products on the product page. If the final product you receive significantly deviates from the image displayed, undermining your expectations, we are committed to finding a suitable solution.

At Cattyco, your trust and satisfaction are of utmost importance to us. We value your support and want to ensure that every purchase exceeds your expectations. If you encounter any concerns, please reach out to us, and we will promptly address the issue and work towards a resolution that leaves you happy and satisfied.

We deeply value your trust and are committed to ensuring your absolute satisfaction with every purchase at Cattyco. Please be assured that we will promptly address any concerns you may have and work towards a suitable resolution. Your happiness is our top priority.

At Cattyco, we take full responsibility for return shipping costs, and they will be covered by us.

Kindly note that refunds are not offered for incorrect selections of sizes, designs, or colors. However, we do provide replacement options for these issues, subject to a small handling fee and shipping fee, which may vary depending on the type of product.

If you receive a product that is a different size or image than what you ordered, or if the size chart on our website is incorrect, we are more than happy to offer you a free replacement or refund.

We understand that your satisfaction is of utmost importance, and we are dedicated to working with you to find a solution for any issues you may encounter with your purchase.

Please bear in mind that there may be a slight difference of up to 20% between the advertised image and the actual product. This can occur due to lighting conditions during photo shoots or variations in monitor displays.

If you need to cancel or modify your order, we kindly request that you do so within 24 hours of placing your original order. Once your order has been shipped, we will be unable to cancel or modify it until it arrives at your doorstep. At that point, you can return it for a refund.

Returned products must be unworn and in their original condition. If there is a problem with a defective product on our part, as mentioned above, please contact us via email, providing the reason for the return along with images of the product.

We appreciate your understanding and cooperation. Our goal is to ensure your complete satisfaction with your shopping experience at Cattyco.com

Time Support: Mon – Fri: 9:00 am – 5:00 pm GMT -8

Office Address: 1835 N Jantzen Ave, Portland, OR, 97217 US

Email: [email protected]

Phone: +1 916 841 9716